Informations sur l'expédition& retours
Customer Service & Credit photo
- Shipping & Delivery
- Most orders ship with in 24 hours of cleared payment.
- Privacy & Security
- Men's Dress Shirts is committed to protecting the privacy of our customers and visitors to our website (the “Site”). We take this matter very seriously and understand the necessity to protect your privacy. In this respect, we have implemented various processes and procedures to ensure your privacy is protected. By visiting Men's Dress Shirts you adhere to the privacy policy outlined below.
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The purpose of collecting this information is as follows:
- To provide you with an excellent and more personal online shopping experience while on the Site;
- To provide you with specific production information that may be relevant to you;
- To send you special announcements, product and service promotions that may be of interest to you.
- To provide you with update on the status and shipment of your order.
Disclosure and Use of Information:
Men's Dress Shirts does not and will not sell, or share your Personal Information with third parties except in the following circumstances:- To process your purchase, we must provide your personal Information to our credit card processor to authorize the sales transaction. However, the Site incorporates the top performing data encryption technology to protect your personal Information.
- We may share you non-personal information to consultants for the purpose of improving the Site and the services we offer to you, our customer.
- We may be required to disclose information in response to a law enforcement request or investigation in an effort to protect our customers privacy in the event of fraud if some attempts to use our Site for the purposes of fraud.
Men`s Dress Shirts uses the latest Secure Socket Layer technology (SSL) to protect your personal Information online particularly when authorizing your credit card. Your personal Information is also stored on secure servers behind an electronic firewall.
- Returns & Replacements
- We pride ourselves on a superior customer service and your satisfaction is important to us. Below are the easy steps you must follow in order to exchange or return an item.
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IMPORTANT!
Items purchased online at Men`s Dress Shirts MAY NOT be exchanged or returned to Men's Dress Shirts stores for any reason. If you wish to return an item, you should us the rma form which is located under RMA in the control panel of your account once you are logged in.
In the event that a return is requested, all items must be returned within 10 days of receipt. Any Exchange/Return requests received after that deadline will be automatically refused.
Items to be returned must be unworn, unwashed, unaltered and free of any damages. All tags must be attached, including the refund tag that can be found at the back of the items. Please safeguard the original packaging as it will be required for the Exchange/Refund.
We do charge a 18$ restocking fees which is necessary for us in order to recoup some of the losses we take on returns.
Items marked “Final Sale” cannot be returned nor exchanged.
We do not accept returns from outside the U.S. or Canada.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
For additional information or if you have any questions, please contact us at support@mensdressshirts.ca
